Your data

Zulal Yachting Privacy Policy

This privacy policy explains how Zulal Yachting handles personal information collected through dubai-harbour-yacht.com. We operate charters across 88 yachts and boats departing from Dubai Marina and Dubai Harbour. We process data transparently to manage your enquiries and charter bookings.

Yacht crew standing along the marina dock before sunset in Dubai

Information gathered during booking

When you message us regarding charters priced between AED 600 and AED 18,900 per hour, we collect the details you provide in the chat. This includes your name, preferred charter date, duration from 2 hours upwards, guest numbers up to 90 people, and requested extras such as catering, water sports, or transfers. We do not require passports or ID documents to board our vessels. Payments made to secure dates via the 30% deposit generate standard transaction details. We store these communication logs to confirm your itinerary and charter specifications.

How your information is used

We use your details strictly to process enquiries and manage charter arrangements. Our team responds in the chat within 15 minutes between 9:00 and 23:00 GST daily. Your preferences regarding depart locations at Dubai Marina or Dubai Harbour, vessel choices ranging from 33 to 164 feet, and custom additions like BBQ menus or fishing tackle are processed solely to organise your trip. If sailing is prevented by weather, we use your contact details to agree a new date or issue a full refund as you choose.

Your personal rights and communications

You have full rights to request access to the personal information held about your booking, or to ask for its deletion from our records once your trip is completed. Zulal Yachting does not maintain street addresses, phone contact forms, or email support systems. The only official channel for all data requests, consent withdrawals, and privacy questions is the direct WhatsApp button provided on this website. Our team processes all submitted privacy enquiries daily during operational hours.

Website cookies and tracking

The dubai-harbour-yacht.com website uses essential technical cookies and basic analytics tools to monitor overall site usage and performance. These tools collect anonymised connection data, such as browser types and page visit durations, to help us optimize the browsing experience. They do not harvest identifiable personal profiles. You can disable cookies directly within your web browser settings at any time, though essential technical features are required to load our web pages properly.

34
yachts and boats in the fleet: 15 min
typical reply: 30 %
deposit to book

Good to know

Will my personal data be disclosed to outside entities?

No, Zulal Yachting does not sell, trade, or share your personal details with third-party marketers. Information is shared only with our operational crew and contracted service providers, such as external caterers or transfer drivers, solely to deliver the specific services you request for your charter.

What is the duration for retaining client details?

We retain chat records and booking information only as long as necessary to complete your charter, manage payment records, and resolve potential scheduling changes. Once your trip has concluded and accounting requirements are fulfilled, your personal communication records are securely removed from our active systems upon request.